7u7 neon's Terms and Conditions

Welcome to 7u7 neon. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between the 7u7 neon platform and you ("User"). By browsing our website, creating an account, or using any of our services, you are deemed to have read, understood, and agreed to these Terms in full.

Our Terms and Conditions are written in English to ensure all users in Bangladesh can easily understand them. If anything is unclear, please reach out to our support team. These terms are subject to change at any time, so we recommend reviewing them regularly.

7u7 neon primarily serves users in Bangladesh. All games, Sports Betting, and promotional offers available on the platform are subject to these Terms & Conditions. 7u7 neon reserves the right to provide or refuse service to any individual at its sole discretion.

To create an account and use our services on 7u7 neon, you must meet the following eligibility requirements:

• You must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher.
• A citizen or resident legally residing in Bangladesh.
• Each user may operate only one account in their own name. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Not employed in any profession where participation on gaming platforms is prohibited by law.

Account Verification (KYC)

After registering on 7u7 neon, we may verify your identity at any time. The KYC process typically requires a copy of your national ID, passport, or driving licence, along with proof of address such as a bank statement or utility bill. Withdrawals may be on hold until verification is complete.

Providing false information during registration will result in immediate account closure, and all deposited funds may be forfeited. Creating an account on 7u7 neon is free, with no monthly fees.

7u7 neon regularly offers various bonuses and promotional offers for its members. The following Terms and Conditions apply to all such offers:

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. To withdraw bonus funds, you must meet the specified wagering requirements, which are typically 10 to 30 times the bonus amount. Bonus funds cannot be withdrawn before the wagering requirements are fulfilled.

Reload Bonus & Cashback

Regular members may be eligible for reload bonuses and weekly cashback offers. These offers must be used within the specified time frame. Any bonus that expires will be cancelled automatically.

VIP & Loyalty Program

Members of 7u7 neon's High Roller and VIP program enjoy exclusive benefits, including a dedicated account manager, higher withdrawal limits, and exclusive promotions. The criteria for advancing to VIP status will be communicated separately.

7u7 neon reserves the right to modify, suspend, or cancel any bonus offer without prior notice. For full details on any bonus, please contact our support team.

The Terms and Conditions governing financial transactions on 7u7 neon are detailed below. All transactions are conducted in Bangladesh Taka (BDT).

Deposit

• Deposits on 7u7 neon can be made via bKash, Nagad, Rocket, and other approved payment methods.
• The minimum deposit amount varies by payment method and is indicated on the payment page.
• Deposits are typically credited to your account within minutes. If there is a delay, please contact our support team.
• Payments sent from third-party accounts will not be accepted and will be returned.

Withdrawal

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Standard withdrawals are processed within 24 to 72 hours. VIP members receive priority processing.
• 7u7 neon sets a maximum monthly withdrawal limit, which varies depending on your account level.
• It may not be possible to cancel or modify a withdrawal request once it is being processed.

The following Terms and Conditions apply to participation in 7u7 neon's Sports Betting and casino sections:

Sports Betting

All Sports Betting is settled based on final results. You can bet on a wide range of sports, including cricket, football, and kabaddi. If an event is cancelled or postponed, all related bets will be voided and stakes refunded. For live betting, odds may change at any time.

Casino & Slots Games

All casino games on 7u7 neon are powered by third-party licensed software. The RTP (Return to Player) rate for each game is available in the game information section. In the event of a technical issue during a Live Casino game, the round may be declared void.

Dispute Resolution

Any disputes regarding the outcome of a game or bet must be raised with the support team within 72 hours of the result being published. 7u7 neon's decision shall be considered final.

If any of the following activities are detected, 7u7 neon reserves the right to immediately suspend the account and report the matter to the relevant authorities:

• Multiple Accounts: Creating multiple accounts under the same name or using different personal details.
• Bonus Abuse: Attempting to claim excess bonuses by exploiting system vulnerabilities.
• Money Laundering: Using the platform to launder illegally obtained funds.
• Fraud: Creating or operating an account using fake identification or false information.
• Hacking or Software Manipulation: Using bots, scripts, or other tools to gain an unfair advantage.
• Underage Participation: Creating or using an account if you are under 18 years of age.
• Chargeback Fraud: Filing a false chargeback or dispute with a bank or payment provider after a transaction has already been completed.
• Collusion: Multiple players colluding together to manipulate game outcomes in their favour.

7u7 neon takes the protection of your personal information very seriously. We use your registration details, transaction history, and browsing data solely to improve our services and meet legal obligations.

Your personal information is never sold to third parties. However, it may be shared when required by law or upon request from relevant authorities. For more details, please see our Privacy Policy Read.

Use a strong password and keep Two-Factor Authentication (2FA) enabled to secure your account. If you notice any suspicious activity, contact 7u7 neon's support team immediately.

7u7 neon believes gaming is a form of entertainment, not a source of addiction. We encourage all our members to play responsibly. To support this, we offer the following features:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Time Limit: Set your own daily time limit for how long you play.
• Reality Check: You will receive periodic reminders showing your playing time and spending activity on your account.
• Self-Exclusion: You may suspend your account temporarily or permanently at any time if you wish.

For help with gaming addiction, please visit our Responsible Play visit our page or contact the support team.

7u7 neon reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Registering with false or incomplete information.
• Suspected fraud, bonus abuse, or money laundering.
• Identification of underage users.
• Accounts that have been inactive for an extended period (generally more than 12 months).

You can request account closure at any time by contacting our support team. Any valid balance remaining at the time of closure will be returned through the standard process; however, any bonus balance will be forfeited.

7u7 neon reserves the right to modify, update, or amend these Terms and Conditions at any time. For significant changes, we will endeavour to notify you via email or an on-site notification.

Continuing to use 7u7 neon after any changes take effect will be considered acceptance of the updated Terms. We recommend visiting this page regularly. The date of the latest update is shown at the top of the page.

These Terms and Conditions are governed by the laws of Bangladesh, and any disputes shall be resolved in the appropriate courts of Bangladesh.

If you have any questions or need clarification about these Terms and Conditions, please get in touch with us. The 7u7 neon support team is available 24/7, every day of the week.