7u7 neon's Privacy Policy

Welcome to 7u7 neon. We understand how important your privacy is to you. That's why we've written this Privacy Policy in plain, transparent language — so you can clearly understand exactly what we do with your data.

This Privacy Policy ("Policy") applies to the 7u7 neon website and all related services. By using our platform, you agree to the terms of this Policy. If you do not agree, we recommend refraining from using our services.

7u7 neon primarily serves users in Bangladesh. Our Privacy Policy is formulated in accordance with applicable Bangladeshi law and international data protection standards. If you have any questions, feel free to reach out to our support team at any time.

7u7 neon only collects information that is strictly necessary to operate its services. We do not request or collect anything beyond that. Full details are outlined below:

Directly Provided Information

Automatically Collected Information

When you use the 7u7 neon website or app, certain information is collected automatically. This includes your IP address, browser type and version, device operating system, pages visited and time spent on each, and how you arrived at our site. This data is primarily used to improve platform performance and maintain security.

7u7 neon uses your personal information only for specific, lawful purposes. No data is used unnecessarily. The primary reasons are outlined below:

• Account Management: Your information is used to create, verify, and manage your account.
• Service Delivery: To ensure gaming services, transaction processing, and customer support.
• Security: To detect fraud, prevent money laundering, and maintain platform security.
• Legal Obligations: To comply with KYC and AML regulations and to respond to requests from relevant authorities.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Contact: To send important updates, transaction confirmations, and security alerts.
• Promotional Offers: To keep you informed of relevant bonuses and offers, with your consent.

7u7 neon never sells, rents, or exchanges your personal information to third parties for commercial purposes. However, limited data sharing may occur in the following circumstances:

• Service Providers: Payment gateways, KYC verification providers, and cloud server providers — all operating on behalf of 7u7 neon and bound by strict confidentiality agreements.
• Legal Obligations: As required by legal order or investigation by the Government of Bangladesh or any competent authority.
• Fraud Prevention: To relevant authorities in cases involving money laundering or financial fraud investigations.
• Business Restructuring: In the event of a company merger or acquisition, this Privacy Policy will remain in effect.

In all of the above cases, 7u7 neon ensures that only the necessary information is shared and that the receiving party maintains appropriate security standards.

The 7u7 neon website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your login status, preferred language, and session details.

Cookies We Use

• Essential Cookies: Essential for the core functionality of the website. Without these, the site will not work properly.
• Functional Cookies: Remembers your preferences and settings, such as language selection and display preferences.
• Analytics Cookies: To understand which pages are most visited and how users navigate the site.
• Security Cookies: To detect suspicious activity and prevent fraud.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 7u7 neon features.

7u7 neon uses industry-standard technologies and processes to protect your data. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All data transmission on the site is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at login keeps your account secure.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Staff Access: Only authorized personnel have access to your data, and all access is logged.
• Data Backup: Regular encrypted backups ensure your data is never lost.

7u7 neon believes you should have full control over your own data. All of your rights are outlined below:

To exercise any of these rights, please email our support team: support@7u7neon.bet. We typically respond to your request within 30 business days. In some cases, legal obligations may prevent the deletion of certain data — we will inform you clearly if this applies.

7u7 neon does not retain any data longer than necessary. Retention periods for different types of information are listed below:

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7u7 neon strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration, and date of birth is confirmed during the KYC process. Should any minor's information enter our system, the account will be suspended and all associated data deleted immediately upon detection.

7u7 neon may update this Privacy Policy from time to time. Changes may be made due to service updates, new technologies, or legal requirements. For any significant changes, we will notify you by email or through a notice on the site.

Continued use of 7u7 neon after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly. The "Last Updated" date at the top of the page will always reflect when the most recent changes were made.

If you do not agree with any changes, you may request to close your account and we will arrange to return your eligible balance.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us directly. Our dedicated privacy team will process your request promptly.

If we are unable to resolve your privacy complaint to your satisfaction, you have the right to escalate it to the relevant authority in Bangladesh. We are always ready to cooperate.